Bengaluru, 1^st June, 2026: Sheraton Grand Bengaluru Whitefield Hotel & Convention Center is pleased to announce the promotion of Ms. Disha Gulati as Rooms Division Manager. She will now oversee Front Office and Housekeeping functions, with a focus on optimizing operations management, vendor coordination, and team efficiency to further strengthen the hotel’s commitment to operational excellence and elevated guest experiences.

Ms. Gulati brings over 12 years of experience across luxury and premium hospitality brands. Disha joined Sheraton Grand Bengaluru Whitefield and Convention Center in 2022 as Executive Housekeeper, where she led housekeeping operations and upheld high standards of cleanliness, service, and team performance. Her professional journey also includes key roles with Sheraton Hotels & Resorts in New Delhi, ITC Windsor in Bengaluru, and ITC Grand Chola in Chennai.

She holds a Bachelor’s Degree in Hospitality and Hotel Administration from IHM Jaipur, affiliated to IGNOU, and completed the Management Trainee Program at ITC Welcomgroup Management Institute. Over the years, she has built strong expertise in stress management, guest relations, team leadership, budgeting, audits, pre-opening support, and rooms operations.

Recognised for her leadership and performance, Ms. Gulati was felicitated with the “Housekeeper of the Year” award at the Hotelier India Awards 2023. She has also completed several Marriott leadership programs, including MDA in Rooms Leadership, Emerging Leaders, and Evolve.

“I am truly honoured and deeply encouraged by this promotion. It is a reflection of the trust the leadership has placed in me, and that means the world. In my new role, I look forward to bringing both departments, Front Office and Housekeeping, closer together to deliver a seamless and memorable experience for every guest.” 

Disha Gulati

“Disha has consistently demonstrated strong operational understanding, people leadership, and a deep commitment to service excellence. Her experience within the hotel and her broader hospitality background make her well-suited for this role, and we are confident she will add significant value to our rooms division.”

Elton Hurtis, General Manager, Sheraton Grand Bengaluru Whitefield Hotel & Convention Center,

With her proven experience and strong leadership capabilities, Ms. Gulati is well-positioned to drive service consistency, operational efficiency, and guest satisfaction in her new role.