Pune, 10th July: Every memorable hotel experience begins with dedicated people behind the scenes. Strengthening two key functions that directly shape guest satisfaction and employee growth, Novotel Pune has appointed Riddhi Dhotre as Housekeeping Manager and Neha Pant as Learning & Development Manager. The two seasoned hospitality professionals bring with them a wealth of industry experience that will further strengthen the hotel’s commitment to delivering exceptional guest experiences while fostering a high-performing workplace.

Joining as Housekeeping Manager, Riddhi Dhotre brings over nine plus years of experience in the hospitality industry, having worked with renowned brands including Ibis Pune, Novotel Pune, Marriott Jaipur, Conrad Pune and JW Marriott Pune. Having built her career across various housekeeping roles, she has developed expertise in quality assurance, team leadership, guest relations, inventory management and operational efficiency. Her experience in maintaining high service standards and mentoring teams will play a vital role in enhancing the hotel’s housekeeping operations.

As Learning & Development Manager, Neha Pant brings over fifteen plus years of experience across hospitality and education. Her career includes leadership roles with Accor, InterContinental Hotels Group (IHG) and IIHM Pune, where she successfully led learning initiatives, employee engagement programmes and talent development strategies. Recognised as the Learning & Development Person of the Year at the Accor South Asia Hotel Awards 2024 and Unsung Hero of the Year at the Hotelier India Awards 2024, Neha has consistently demonstrated her ability to build learning cultures that empower employees and strengthen organisational performance.

“At Novotel Pune, we believe that our success is driven by the strength of our people. Riddhi’s operational expertise and Neha’s passion for learning and development make them valuable additions to our leadership team. Their diverse experience and fresh perspectives will help us further enhance service standards, empower our associates, and deliver memorable experiences for every guest who walks through our doors.” 

Anant Leekha, General Manager, Novotel Pune

These appointments reflect Novotel Pune’s continued focus on nurturing talent, strengthening operational capabilities and delivering elevated hospitality experiences. With experienced leaders joining key functions, the hotel remains committed to creating memorable stays for guests while fostering a culture of excellence for its associates.