Leadership transition reinforces the hotel’s focus on operational excellence, commercial growth, guest-centric innovation, and experience-led hospitality

Mumbai, 29^th July 2026: As India’s hospitality sector continues to evolve with growing demand across leisure travel, MICE, weddings, and destination dining, hotels are increasingly investing in experienced leadership to drive business performance and enhance guest experiences. Reflecting this strategic direction, Novotel Mumbai Juhu Beach has announced four key leadership appointments across its commercial, operational, and guest experience functions, further strengthening its management team.

The hotel has elevated Amartya Chakraborty as Director of Operations, while welcoming Abhijit Masurkar as Director of Sales & Marketing, Chander Joshi as Assistant Director of Revenue Management, and Harshwardhan Dhavale as Food & Beverage Manager, bringing together more than five decades of collective hospitality experience across some of the industry’s most respected brands.

Having served as Director of Sales & Marketing at Novotel Mumbai Juhu Beach since 2022, Amartya Chakraborty has been promoted to Director of Operations, marking a significant leadership transition for the hotel. With nearly two decades of hospitality experience and over a decade with Accor. His journey within Accor includes the successful completion of the Leadership Master Program and a strategic task force assignment at Mercure Kathmandu. He will oversee the hotel’s overall operations with a focus on enhancing service excellence, operational efficiencies, employee engagement, and seamless guest experiences across accommodation, food & beverage, weddings, banquets, and events.

Leading the commercial function, Abhijit Masurkar joins the hotel as Director of Sales & Marketing with over 20 years of experience in hospitality sales and business development. Having held leadership roles with IHCL (Taj & Vivanta), The Leela Palace, and Hilton, he brings deep expertise in market strategy, stakeholder engagement, and revenue generation. In his new role, he will focus on strengthening the hotel’s market positioning, driving commercial performance, and expanding opportunities across corporate, leisure, weddings, and MICE segments.

Further strengthening the hotel’s commercial capabilities, Chander Joshi has been appointed Assistant Director of Revenue Management. With over 14 years of experience, he has worked with leading hospitality brands including Holiday Inn (IHG), DoubleTree by Hilton, Le Méridien, The Lalit, and The Leela. His expertise in revenue optimisation, demand forecasting, pricing strategy, and distribution management will support the hotel’s continued focus on maximising performance across diverse business segments in an increasingly dynamic hospitality landscape.

Enhancing the hotel’s culinary and guest experience offerings, Harshwardhan Dhavale joins as Food & Beverage Manager. Bringing 16 years of experience, he has worked with renowned brands including Courtyard by Marriott, Hilton Mumbai, DoubleTree by Hilton, ibis, Grand Mercure Bengaluru, Della Adventure, and Taj Residency. His extensive operational experience and guest-centric approach will play a key role in further elevating the hotel’s restaurants, banqueting operations, and destination dining experiences.

“The hospitality industry is evolving rapidly, with guest expectations extending far beyond traditional hotel stays. Success today depends on creating seamless experiences across accommodation, dining, celebrations, events, and every guest touchpoint. These leadership appointments reflect our commitment to building a future-ready team that combines commercial expertise, operational excellence, and a guest-first mindset. Amartya’s elevation, alongside the addition of Abhijit, Chander, and Harshwardhan, brings diverse strengths that will further enhance our business performance, service standards, and innovation. Together, they will play a pivotal role in shaping the next phase of growth for Novotel Mumbai Juhu Beach while delivering exceptional value to our guests, partners, and associates.”

Kunal Shanker, General Manager, Novotel Mumbai Juhu Beach,

These appointments underscore Novotel Mumbai Juhu Beach’s continued investment in talent development and leadership as it strengthens its focus on operational excellence, guest-centric innovation, and sustainable business growth.