SOTC Travel expands its retail distribution in West Bengal
Inaugurates its 9th store in Kolkata’s B.T RoadMumbai, June 02, 2026: SOTC Travel, a leading omnichannel Travel and Tourism Company, has strengthened its presence in East India with the launch of its latest outlet in B.T

Inaugurates its 9th store in Kolkata’s B.T Road
Mumbai, June 02, 2026: SOTC Travel, a leading omnichannel Travel and Tourism Company, has strengthened its presence in East India with the launch of its latest outlet in B.T Road, Kolkata. This strategic expansion underscores the Company’s focus on deepening its regional footprint across high-potential metros, tier-1 & 2 markets.
B.T. Road, one of Kolkata’s prominent and rapidly developing residential-commercial corridors, offers access to a diverse customer base of families, professionals, entrepreneurs and young travellers seeking domestic and international holidays. The store’s strategic location strengthens SOTC Travel’s presence in a key metro market, enabling deeper customer engagement and personalized end-to-end holiday solutions.
With its integrated omnichannel model, SOTC continues to strengthen its position as India’s favorite travel partner. By seamlessly integrating its retail network with digital platforms, the Company enables customers to engage across multiple touchpoints. Serving multigenerational families, couples, GenS (seniors), millennials and GenZ, SOTC continues to deliver experiences aligned with evolving travel preferences while expanding its regional connect across Indian markets.
Spiritual tourism continues to witness strong demand through SOTC’s Darshans portfolio, including the Kailash Mansarovar Yatra, Do Dham, Char Dham Yatra and Vaishnodevi Yatra. Alongside faith-based travel, travellers are increasingly opting for immersive holidays such as luxury cruises, Antarctica expeditions, Northern Lights journeys and adventure getaways. The Company is also seeing encouraging response to its Exclusive Bengali Durga Puja Special departures under Biswa Sera Darshan, featuring curated international and domestic itineraries for Bengali travellers.
To further enhance traveller confidence, we have introduced TravSure — a pioneering initiative to redefine travel protection. It is designed to meet the realities of modern travel and ensure our customers feel secure wherever they go. In addition, we also offer value-added protections such as visa rejection cover, further safeguarding travellers against unforeseen financial risks.
Address:
SOTC for Holidays,
266, B.T Road,
Baranagar, Opposite Baranagar police station,
Kolkata – 700036
Phone: 9167166013
Email: towsif.anam@sotc.in
Mr. Rakesh Bawa, Senior Vice President & Head – Holidays, SOTC Travel Limited, said “West Bengal continues to be an important source market for SOTC Travel, witnessing strong demand for both domestic and international holidays across customer segments. Our expansion in Kolkata with the launch of our new outlet at B.T. Road reflects our strategic focus on strengthening our presence in high-potential metro markets and enhancing accessibility for our customers. B.T. Road’s growing residential and commercial landscape presents significant opportunities to engage with a diverse and evolving traveller base seeking personalized and experience-led holidays. Through our omnichannel approach, we remain committed to offering customers seamless service, expert guidance and a wide range of curated travel experiences. My team and I look forward to welcoming customers at our new B.T. Road outlet and helping them create memorable travel journeys.”
About SOTC Travel
SOTC Travel Limited is a step-down subsidiary of Fairfax Financial Holdings held through its Indian-listed subsidiary, Thomas Cook (India) Limited (TCIL). SOTC Travel is a leading omnichannel travel and tourism company active across various travel segments, including Leisure Travel, Incentive Travel, and Business Travel.
Established in 1949, SOTC is an Indian-grown brand with a legacy of over 75 years. Since then, it has escorted millions of travellers across the globe to various destinations around the globe. The Company firmly believes that today, ‘No one understands the Indian Traveller better than SOTC’.
SOTC has been felicitated with Outbound Tour Operator of the Year at SATTE Awards 2026, Best Cross-Channel Marketing Campaign at the IAMAI India Digital Awards 2026, Best Integrated Marketing Campaign award at the PATA Gold Awards 2025, Disruptor of the Year (Travel) at MaxiiiMICE Awards 2025, MICE Tour Operator of the Year (Domestic & Outbound) at SATTE Awards 2025, Asia’s Leading Travel Agency 2024 at World Travel Awards 2024, Best Marketing Campaign for Travel/Tourism brand at E4M Maverick Awards 2024, Domestic Tour Operator of the Year Award at SATTE 2024, Outbound Travel Operator of the Year and Domestic Tour Operator of the Year awards at 2nd The Economic Times Travel & Tourism Annual Conclave & Awards 2023, an award for Marketing Excellence at PATA Gold Awards 2023 for ‘Kick – starting travel again & connecting diverse Indian travellers’, MICE Travel Agency of the Year – International Travel at The Economic Times MICE & Wedding Tourism Awards 2023, Best Outbound Travel Operator and Best MICE Travel Operator at The Economic Times Travel and Tourism Annual Awards 2023, Best Domestic Tour Operator of the Year Awards at SATTE 2023.
For more information, visit: SOTC Travel Limited: http://www.sotc.in