DGCA launches detailed investigation after the Airbus A320 carrying 137 passengers and eight crew members experiences a momentary altitude variation

Key Highlights

• Air India flight AI2379 was operating from Phuket to Delhi on August 4, 2026
• Airbus A320 aircraft VT-EXO experienced a momentary altitude variation
• Aircraft stabilised and landed safely at Indira Gandhi International Airport
• Flight carried 137 passengers, including three infants, and eight crew members
• Eight passengers and four cabin crew members admitted for medical evaluation
• All admitted passengers and crew members are reported to be stable
• Flight Data Recorder and Cockpit Voice Recorder secured for investigation
• DGCA has initiated a detailed investigation into the incident

New Delhi, August 4, 2026: Air India flight AI2379, operating from Phuket to Delhi, experienced a momentary altitude variation during its flight on August 4, 2026. The Airbus A320 aircraft subsequently stabilised and landed safely at Indira Gandhi International Airport, Delhi, according to the Ministry of Civil Aviation.

The flight, operated by aircraft VT-EXO, was carrying 137 passengers, including three infants, along with eight crew members comprising two pilots and six cabin crew.

Passengers and Crew Receive Medical Assistance

Following the aircraft’s arrival in Delhi, medical teams attended to passengers and crew as a precautionary measure.

The Ministry said eight passengers and four cabin crew members were admitted to hospitals for detailed medical evaluation and treatment. All those admitted were reported to be stable and receiving medical care.

The remaining passengers were provided with necessary assistance and support after landing.

The Minister of Civil Aviation personally visited Fortis Hospital along with the Secretary, Ministry of Civil Aviation and the Director General of the Directorate General of Civil Aviation (DGCA) to enquire about the condition of the injured passengers.

Senior Ministry officials also visited Fortis and Medanta Hospitals and are coordinating with hospital authorities and the airline regarding the medical care and support being provided.

DGCA Begins Investigation

The aircraft has been moved to a hangar following the incident.

The Flight Data Recorder (FDR) and Cockpit Voice Recorder (CVR) have been secured for detailed examination as part of the investigation.

The DGCA has initiated a detailed investigation into the occurrence, while the Ministry of Civil Aviation and aviation regulator continue to monitor the situation.

The Ministry reiterated that passenger safety remains the highest priority and that necessary measures are being taken in response to the incident.

Impact on Travel and Tourism

The incident highlights the importance of aviation safety, emergency medical preparedness and passenger support in international travel.

The Phuket–Delhi route connects two important tourism markets, linking Thailand’s major leisure destination with India’s capital and a key international aviation gateway. Any aviation incident on such routes can draw attention to airline safety procedures and traveller confidence.

For the hospitality and tourism industry, the immediate priority remains supporting affected travellers and maintaining confidence in international air connectivity. Hotels, destination operators and travel companies serving international visitors also play an important role in assisting passengers when flight disruptions or medical emergencies occur.

The outcome of the DGCA investigation will be important in determining the circumstances surrounding the altitude variation and any additional safety measures that may be required.

Bottom Line: Air India flight AI2379 landed safely in Delhi after experiencing a momentary altitude variation during its Phuket–Delhi journey. With the aircraft’s flight recorders secured and the DGCA investigation underway, authorities are focusing on determining the cause while ensuring medical care and support for affected passengers and crew.